The cookies we use are essential for this site to operate. Others are used to enhance your use of this website and to provide us with information that we can use to improve the site. Information on how to opt-out can be found on the what cookies do you store on my computer page.
What cookies do you store on my computer?
Cookies are small text files that are placed on your computer by web sites that you visit. They are widely used to make web site work, or work more efficiently.
Some of the cookies we use are essential for parts of this site to operate. Others are optional, and the Opt-out information is detailed below.
We use Google Analytics, which creates a number of first-party cookies, all prefixed __utm:
__utma: contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor. This cookie expires after two years.
__utmb: used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30minutes.
__utmc: works with __utmb to determine when to create a new session for a website visitor. This is a session cookie and expires when you exit the browser.
__utmz: tracks how you found us and is used to calculate traffic and navigation within the website. It is updated with every new page view and expires after 6 months.
You may also sometimes find a __utmv cookie which relates to custom reporting segments, a feature which we occasionally use on Google Analytics.
Full details of the cookies which Google Analytics uses can be found in Cookies & Google Analytics:
(http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html) in documentation for Google's Analytics tracking code.
To opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on (http://tools.google.com/dlpage/gaoptout).
For more information or if you have any further questions, please email email@example.com.
Frequently Asked Questions
What is a cookie?
A cookie is a small file of information which a web server stores on a user's computer to record their preferences and other pieces of information.
The cookie is set through a request by a web server to a web browser such as Internet Explorer, or Mozilla Firefox. A cookie is composed of two parts, its name and its content.
What are the advantages of cookies?
A cookie contains information linked from the user to a specific website. If you access the same website again, the web server can read from and react to the information that it has stored to provide a more user-friendly experience.
Cookies are used to store information relating to online offers and services, eg language preferences, privacy settings, and shopping habits, so that you receive more relevant information in a form that is suitable to you.
What data do cookies store?
Our cookies do not store any personal or sensitive information, or anything that makes you personally identifiable. Most cookies are used to record information such as: how you found our website, which pages you viewed, and how long you spent on the site. Cookies are also used to store information such as: language settings and accessibility settings.
We do need personal details for some services, for instance if you want to use our online shop, and so that you can use the shop more quickly on return visits, or if you complete an online form.
How long do cookies last?
Different cookies are stored for different lengths of time. For instance, cookies designed to track how you found us expire after six months. Cookies used to establish and continue a unique user session are updated each time you request another page from the website, and the cookie is set to expire after 30 minutes. Cookies which allow us to identify subsequent visits to our website as belonging to the same (unique) visitor expire after two years. You can view a full list of our cookies used on this website.
Are cookies transferred to other websites?
No, only the web server that sent the cookie can access it again when a user returns to a website associated with that web server.
Can cookies damage my computer?
No, a cookie is entirely passive and does not contain software programs, or spyware that can be used to illegally intercept data. Cookies cannot carry viruses, and do not have access to the information on your hard drive.
Why are you asking me to opt-in now?
All website owners with a UK presence are required to obtain informed consent from website users and subscribers in order to store information on their devices. This requirement came into force on 26 May 2012, following the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
The directive is intended to increase users' control over their own privacy when they access a website. Cookies must not be used unless the user is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information, and has given his or her consent.
How can I opt out of cookies?
Simply view our list of cookies this provides information on how to opt out.
Are there any exceptions to the request for approval?
Only cookies that are deemed 'strictly necessary' for a service requested by the user are exempted from this requirement.
Will I still be able to use the website if I opt out of cookies?
You will still be able to use the website, but you will not receive a service based on your preferences.
Will I have to opt-in every time I visit the website?
If you do not accept cookies, you will be prompted to opt-in every time you visit the website. If you accept all cookies, you will not be asked again, provided you are using the same computer.
Can I opt-out later on?
Yes, Simply view our list of cookies this provides information on how to opt out.